Our Vision and mission statementPleasantly surprising our guests and anticipate their needs.
Working together as colleagues in order to efficient and timely. Being the best at offering something not found anywhere else. Promoting a climate of enthusiasm to keep motivation high. Delivering shareholder value to meet our colleagues and owners expectations. |
Mandarin Oriental strives to be recognized as the best luxury hotel group in the world providing exceptional customer satisfaction.
Our mission is to completely delight and satisfy our guests and we are committed to making a difference everyday continually getting better to keep us the best. |